. Define the term ‘Banker’. What is the relationship between a banker and his customer?

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A banker refers to an individual, institution, or organization that is engaged in the business of banking. Banks are financial institutions that provide a wide range of services, including accepting deposits, granting loans, facilitating electronic fund transfers, and offering various financial products such as savings accounts, checking accounts, and certificates of deposit. Bankers play a crucial role in the economy by channeling funds from savers to borrowers, thereby supporting economic activities and promoting financial stability.

The relationship between a banker and their customer is primarily a contractual and fiduciary one, based on mutual trust and confidence. This relationship is governed by the principles of good faith, confidentiality, and duty of care. Here are key aspects of this relationship:

1. Custodian of Funds: When customers deposit money in a bank, the bank becomes the custodian of those funds. The bank is responsible for safeguarding the deposited money and ensuring its availability to the customer upon request.

2. Lender: Banks provide loans to individuals and businesses, helping them finance various needs, such as purchasing homes, starting or expanding businesses, or funding education. In this role, banks act as lenders, and customers are borrowers.

3. Financial Advisor: Bankers often offer financial advice and guidance to customers, assisting them in making informed decisions about investments, savings, and other financial matters.

4. Payment Services: Banks facilitate various payment services, such as issuing checks, providing debit and credit cards, and enabling electronic fund transfers. Customers rely on these services for their day-to-day financial transactions.

5. Confidentiality: Banks are bound by confidentiality agreements, ensuring that customer information and financial details are kept secure and private. This confidentiality is crucial in maintaining customer trust.

6. Fiduciary Responsibility: Banks have a fiduciary duty to act in the best interests of their customers. They must handle customer funds responsibly, avoid conflicts of interest, and provide fair and transparent services.

7. Customer Support: Banks offer customer support services to assist clients with account-related inquiries, issue resolution, and guidance on banking products and services.

Overall, the relationship between a banker and a customer is built on trust, transparency, and integrity. Customers rely on bankers to provide secure and efficient financial services, and banks, in turn, depend on customer satisfaction and loyalty for their success and stability in the market. 

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